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Frequently Asked Questions

Still not sure who we are? Check through some frequently asked questions and if you're still curious send us a message.

What makes HL Distribution Inc different from other furniture distributions?

Our furniture comes straight from the manufacturer to ensure you the best competitive edge on the market.

They are 100% Solid Teak Wood made from “kiln dried” lumber, which comes from 100% genuine plantation teak forests that are well-managed, credibly certified from Brazil, Costa Rica, South America, and Burma. We choose timber with older age (above 30 years old) to ensure the wood is more durable and gives a beautiful yellow color. We also carefully select the wood well to get a uniform color for each piece of furniture. With more than 20 years of experience in manufacturing teak wood, we have the knowledge and craftsmanship to make the furniture have the smoothest and most finely sanded finish on the market. For a closer look at our products, please come to our showroom to see for yourself how high-end teak can make a difference in your home life and outdoor leisure.

We believe that customers’ contentment and trust in HiTeak are our top priority; therefore, we work with you one-on-one to ensure you get what you need and that you are beyond satisfied with every single order.

I am concerned about deforestation

With over 20 years of exporting Teak Furniture to Europe – one of the conservative markets about deforestation, our manufacturer only sources Teak wood from well-managed, ethical, and credible Teak forests from Brazil, Costa Rice, South America, and Burma.

Our factory, Hiep Long Fine Furniture Co, is one of the first manufacturers that have the FSC chain of custody (CoC). According to Forest Stewardship Council, “FSC chain of custody (CoC) tracks FSC certified material through the production process – from the forest to the customer, including all successive stages of processing, transformation, manufacturing, and distribution.” Therefore, we are proud to say that our teak wood is from genuine and ethical plantation teak forests.

How do I care for my Teak Furniture?
  • Teak is very easy to maintain as it takes little to no effort in caring for this wood, yet the wood has the natural beauty of long-lasting life.
  • Our teak furniture does not need to be covered or stored every time it rains or snows.
  • If left untreated outdoors, they will turn into a silvery grey which is preferred by some.
  • To maintain the original color, applications of teak protector or sealer are needed.
  • Black spots on the product after being exposed to the outdoor environment are a result of humidity building up in the wood and are natural mold spores. These spots can be cleaned and should not be considered a defect.

Mildew (black spots) most often develops in conditions that are damp or highly humid where the furniture doesn’t regularly dry out. Should mildew develop on your furniture, it can be removed with a mild solution of 1 part bleach to 10 parts water. Apply the solution to the affected furniture and let sit for a minute. Lightly agitate with a soft plastic bristle brush, clean in the direction of the grain, and rinse clean with water. Repeat if necessary.

High-quality teak furniture is extremely mold and mildew resistant due to the density of the wood and the natural oils and resins present in the product. While the wood itself will resist mold and mildew; these contaminants will attach to dirt, leaves, and other debris on your furniture. If left to sit for an extended period, the mold or mildew will eventually penetrate the wood. You can lower the probability of mold or mildew attaching to your furniture by keeping it clean. Simply hose it off when it gets dirty and wipe it down (Please remember to never pressure wash your teak furniture). Often, simply cleaning the product with soap and water and scrubbing with a scrub brush or sponge will remove the contaminants if they have not had time to settle in too deep. If this simple cleaning does not completely do the job, the next step is to repeat the cleaning process with a diluted solution of bleach. Add about 1 cup of bleach to 1 gallon of water and scrub the furniture with a sponge to the ones used for cleaning. Let the solution sit on the product for a few minutes, then wash off with clean water and dry with a towel.

Please visit the Care and Maintenance section to get extensive instructions on teak care. If you need further information on maintenance, please contact us and our team will assist you.

Is the Teak oiled or have a finish on it?

Our teak furniture coming from the factory is “kiln dried” and ready for assembly. The oil inside the wood itself can be enough to protect and polish the furniture. Therefore, we leave the furniture untreated otherwise stated since many customers prefer it that way.

Using teak oils will darken the complexion of the wood, giving it a dark rich luster that some like when used both indoors and outdoors.

Without Teak oil or Teak protector, the teak furniture will turn into silvery grey after a year of being left outdoors; however, since this look is also preferred by some, we leave it up to the customer to choose whether to apply teak oil or not.

Please note that we do not recommend oiling your furniture! Oiling your teak furniture creates a maintenance schedule and allows mildew and mold to grow very quickly on your furniture. In addition, teak oil will become splotchy after being exposed to the rain. For more information on teak care, please contact us and our team will assist you with further details.