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Frequently Asked Questions

Still not sure who we are? Check through some frequently asked questions and if you're still curious send us a message.

What makes HL Distribution Inc different from other furniture distributions?

Our furniture comes straight from the manufacturer to ensure you the best competitive edge on the market.

Our teak furniture is made from 100% Solid Teak Wood which was made from “kiln dried” lumber. Our “kiln dried” lumber is from 100% genuine plantation teak forests that are well managed, credibly certified from Brazil, Costa Rica, South America, and Burma. We choose the timber that has older age (above 30 years old) to ensure the wood is more durable and give the beautiful yellow color. We also carefully select the wood well to get the uniform color for each of the furniture . With more than 20 years of experience in manufacturing teak wood, we know how to make the furniture has the smooth, the most finely sanded finish in the market. For a closer look, please come and enjoy yourselves in our showrooms to feel how high end the teak can make a difference toy our life.

We also work with you one by one to ensure you get what you need. We believe that customer satisfaction is our priority. Therefore, we ensure customers to feel above satisfied with your orders.

I am concerned about deforestation

With over 20 years of exporting Teak Furniture to Europe, one of the conservative market about deforestation, our manufacture only sources the Teak wood from well managed, credibly Teak forests from Brazil, Costa Rice, South America, and Burma.

Our factory, Hiep Long Fine Furniture Co, is one of the first manufactures has the FSC chain of custody (CoC). According to Forest Stewardship Council, “FSC chain of custody (CoC) tracks FSC certified material through the production process – from the forest to the customer, including all successive stages of processing, transformation, manufacturing and distribution. “Therefore, we are proud to say that our teak wood is from genuine plantation teak forests.

How do I care for my Teak Furniture?
  • Teak is very easy to maintain. It takes little to no effort in caring for this wood. The wood has the natural beauty of long lasting life.
  • Our teak furniture do not need to be covered or stored every time it rains or snows.
  • If left outdoors untreated, they will turn into a silvery grey which some people like.
  • To maintain the original color, applications of teak protector or sealer are needed.
  • Black spots on the product after being exposed to the outdoor environment are a result of humidity build up in the wood and are natural mold spores. These spots can be cleaned, and should not be considered a defect.

    Mildew most often develops in conditions that are damp or highly humid where the furniture doesn’t regularly dry out. Should mildew (black spots) develop on your furniture, it can be removed with a mild solution of 1 part bleach to 10 parts water. Apply the solution to the affected furniture and let sit for a minute. Lightly agitate with a soft plastic bristle brush, cleaning in the direction of the grain, and rinse clean with water. Repeat if necessary.

    Quality teak furniture is extremely mold and mildew resistant due to the density of the wood and the natural oils and resins present in the product While the wood itself will resist mold and mildew; these contaminants will attach to dirt, leaves and other debris on your furniture. If left to sit for an extended period of time, the mold or mildew will eventually penetrate the wood. You can lower the probability of mold or mildew attaching to your furniture by keeping it clean. Simply hose if off when it gets dirty and wipe in down. (As we’ve mentioned here before, (never pressure wash your teak furniture.) Often, simply cleaning the product with soap and water with a scrub brush or sponge will remove the contaminants if they have not had time to settle in too deep. If this simple cleaning does not completely do the job, the next step is to repeat the cleaning process with a diluted solution of bleach. Add about 1 cup of bleach to 1 gallon of water and scrub the furniture with a sponge similar to the ones used for cleaning. You can let the solution sit on the product for a few minutes. Then wash off with clean water and dry with a towel.

  • If you need detail information on maintenance please contact us, our team will guide you in detail.
Is the Teak oiled or have a finish on it?

The Teak Furniture comes from the factory “kiln dried” and ready for assembly. The oil inside the wood itself can be enough to protect and polish the furniture. Therefore, we leave the furniture untreated other wise stated since alot of customers prefer it that way.

Using Tea oils will darken the complexion of the wood giving it a dark rich luster that some people like when used both indoors and outdoors.

Without Teak oil or Teak protector, the Teak Furniture will turn into silvery grey after a year left outdoor. However, customers can choose to have Teak oil or not.

We do want to mention that we do not recommend oiling your furniture! Oiling your teak furniture creates a maintenance schedule and also allows mildew and mod to grow very, very quickly on your furniture. In additions, Teak oil will become splotchy after being exposed to the rain. For more details about Teak care, please contact us, our team will guide you in detail.

How to care for Textilene?
  • Brush off loose dirt.
  • Hose down.
  • Prepare a cleaning mixture of water and mild, natural soap (no detergents).
  • Use a soft bristle brush to clean.
  • Allow soap to soak in.
  • Rinse thoroughly.
  • Air dry.

STUBBORN STAINS – If stubborn stains persist, you can use a diluted chlorine bleach/soap mixture for spot cleaning of mildew, roof run-off and other similar stains.

Prepare a special cleaning mixture:

  • Four ounces (half cup) of chlorine bleach
  • Two ounces (one-fourth cup) of natural soap (no detergents)
  • One gallon of water
  • Clean with soft bristle brush
  • Allow mixture to soak for up to 20 minutes
  • Rinse thoroughly
  • Air dry.
  • Repeat if necessary

PREVENTION – One of the best ways to keep Textilene® fabrics looking good and to delay the need for deep or vigorous cleanings is to hose the fabric off on a monthly basis with clear water. This practice will help eliminate the need for more frequent vigorous cleanings. In most environments, a thorough cleaning will be needed every two to three years. These fabrics can be cleaned while still on a frame or they can be removed for cleaning.

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